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How can I get another ISS key to unlock my firearm?

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In order to send out the key, you will need to send or fax a copy of your receipt and a copy of your driver's license to the address below. If it is a warranty replacement, we must also have a copy of the sales receipt.

Remington Arms Company
P.O. Box 700
870 Remington Drive
Madison, NC 27025-0700

If you wish to purchase additional keys or for price and availability, you can order these by calling us at 1-800-243-9700 M-F 9-5 EST or order directly through our online store at


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